Return Policy

At waseena, we want you to be completely satisfied with your purchase. If you are not happy with your item, we are here to help.

Return Policy

We accept returns on items that meet the following criteria:

• Contact & Ship Back: You must contact us and ship the item back within 30 days of delivery.
• Condition: Items must be returned in their original condition.
• Exchanges: Please note that we do not accept exchanges at this time. If you need a different item, please return your original purchase for a refund and place a new order.

Shipping & Costs

• Return Shipping: The buyer is responsible for all return shipping costs.
• Value Responsibility: The buyer is responsible for any loss in value if an item isn’t returned in its original condition (as agreed upon with Waseena). We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

How to Initiate a Return

To start a return, please contact our support team within the 30-day window with your order number and details about the product you would like to return.

Note: Any changes to this policy apply to all listings covered by these terms. Please ensure you reach out to us before shipping your item back to ensure a smooth refund process.